Thursday, December 16, 2010

Streamlining Office Communication - Business VoIP


Sometimes I am so completely shocked by the capabilities of technology. Especially being abroad, my level of contact with people back home is way better because of technology than it was when I was living next door to my friends. Maintaining relationships, both personal and professional, have been made much easier with phone, email and other internet based communication.

When looking for other ways to maximize my productivity, I learned about business VoIP, which uses the internet connection to streamline office communication and it is something I want to invest in the near future.

With business VoIP through Nextiva, an individual or business is granted a toll-free or local telephone number, whichever best suits their needs. In addition, they have the option of voicemail feature, which mails voicemails to an email inbox, which makes it easy to listen, delete and forward messages. There is also an auto-attendant who greets incoming callers and can route calls appropriately. There are also the options of online faxes, which allows you to both send and receive faxes online as well as a dial-by-name directory, and advanced call routing. With the latter, you can forward a call to multiple targets depending on preferences, including a cell phone, business phone or home phone.

There are also fun features like on-hold music for callers and number portability, which makes it easy to transfer numbers from an old phone service provider, rather than having to reenter the numbers yourself. Individuals can also record unique holiday and after hours greetings, use virtual PBX to create a virtual directory, a web portal interface to manage all these features and a mobile phone integration to keep your business flexible.

With all these options, it is ridiculous not to take advantage of these opportunities and make your professional life that much easier. Check out business VoIP now!

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